The Anti-Agency That Actually Delivers Growth
Terms & Conditions
All storytelling frameworks and creative assets remain NorthStar property until final payment. Once settled, ownership of the specific growth engine assets transitions to you.
Service Terms for Startup & Scaleup Growth
By using this website and our services, you agree to these Terms & our Privacy Policy.
NorthStar provides growth marketing and related services for startups and scaleups, with details (scope, fees, timelines) defined in separate written proposals or agreements.
Past results and case studies shown on this site are examples only and do not guarantee similar outcomes; actual performance may vary.
You are responsible for your business, products, legal compliance, and for providing timely information, approvals, and access (ad accounts, analytics, website, etc.).
Our fees are separate from any advertising or third‑party platform costs, which you pay directly to those providers unless agreed otherwise in writing.
All website content and materials we create remain our or our licensors intellectual property unless otherwise agreed, upon full payment you receive a right to use agreed deliverables for your business.
We use third‑party tools and platforms for campaigns and analytics, their terms and any downtime or changes are outside our control.
To the extent allowed by law, our total liability is limited to the fees you paid us in the 3 months before any claim, and we are not liable for lost profits or other indirect losses.
These Terms may be updated from time to time by posting a new version on this site, continued use means you accept the updated Terms.
For any questions, contact us using the email or WhatsApp details listed on this website.
Have a local lawyer add your country/state law and court jurisdiction sentence at the end (for example, “These Terms are governed by the laws of [jurisdiction].”)
Frequently Asked Questions
Everything you need to know about working with NorthStar.
How is this different from hiring an in-house team?
By choosing NorthStar, you gain access to a team of seasoned professionals who specialize in driving growth and innovation. Unlike an in-house team, which requires significant investment in recruitment, training, and management, our model offers flexibility and scalability. You benefit from a diverse range of expertise without the burden of long-term commitments or the complexities of managing multiple roles. This approach not only reduces costs but also accelerates your ability to adapt to market changes and seize new opportunities.
We have complex systems. Can you really integrate?
Absolutely. Our team is adept at seamlessly integrating with your existing systems, no matter how complex. We take the time to thoroughly understand your technology infrastructure and business processes, ensuring that our solutions are tailored to fit your unique needs. By leveraging our expertise, we can enhance your current operations and drive efficiency, all while maintaining the integrity of your systems.
Are we locked into a long-term contract?
Our partnerships are built on performance and flexibility. We believe in earning your trust and business every single month, which is why we don't lock you into long-term contracts. Instead, we focus on delivering measurable results that align with your goals. This approach allows you to evaluate our effectiveness regularly and make decisions based on the value we provide, ensuring that our collaboration remains mutually beneficial and responsive to your evolving needs.
What's your pricing model?
We offer customized growth packages based on your business stage and specific needs. Rather than a one-size-fits-all approach, we develop tailored strategies that align with your growth goals and budget constraints. Our pricing typically includes a core retainer for strategic direction and execution, with performance incentives tied to achieving key metrics. Schedule a free consultation to receive a custom quote for your business needs.
Do you require minimum ad spend or contract length?
We typically recommend a 3-month initial engagement to allow proper strategy development and implementation. While we don't enforce rigid minimum ad spends, we do provide recommendations based on your industry, competition, and goals to ensure your campaigns have the best chance of success. Our focus is on generating positive ROI, not maximizing your ad spend. We'll always be transparent about where your marketing budget will drive the most impact.
How do you report on results?
Transparency is core to our approach. You'll receive weekly performance updates and detailed monthly reports that focus on business outcomes, not just marketing metrics. We also provide access to real-time dashboards so you can monitor progress anytime. Our reporting includes both quantitative data and qualitative insights, with clear explanations of what's working, what's not, and what actions we're taking to improve results. We speak in plain language, not agency jargon.
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